NEW API Management Portal

October 25,2021

Karmak has a new and improved APIM Portal with easier to use authentication and real time documentation to reduce errors.

All new APIs will be published within APIM.

If you are new to Unity and Karmak APIs, please head to portal.karmak.io to learn more.



This data object is used to show all service technician information.

This information can be found in the Technician program within the Fusion business system.

URL

/frw/Technician

Field Details…

SQL Field Name Column Description
AddDate This field displays the date and time the technician was added to the system.
AddUser This field displays username that added the technician to the sytem.
DoNotPayOvertime This field displays whether or not the techincian will be paid overtime when they work beyond the regular work period.
IsFlatRate This field displays whether or not a technician is paid a flat rate.
HireDate This field displays the date on which a technician was hired.
Inactive This field displays whether or not a given technician is set to inactive.
LastUpdate This field displays the date and time the record was last updated.
LastUpdateUser This field displays the username that last updated the record.
HoursPerDayBeforeOT This field displays the maximum hours per day a technician will work without charging over time.
HoursPerWeekBeforeOT This field displays the maximum hours per week a technician will work without charging over time.
IsPayIncentive This field displays whether or not a technician receives an incentive or not.
RatePerHour This field displays the rate per hour a technician charges.
ReviewDate This field indicates when the next or last review date for the technician should be or should have happened.
ShiftPremium This field displays the additional pay a specific shift will earn.
IsTechnicianAvailable This field shows if the technician is clocked on a job.
TechnicianBaseBranch This field displays the technician’s main branch location.
TechnicianBaseDepartment This field displays the department associated with a repair order task, if any.
TechnicianBaseShift This field displays the shift code for a technician, if any.
TechnicianName This field displays the technician’s name.
TechnicianNumber This field displays the number assigned to a technician.